Diploma of Community Services

This qualification helps you to be an effective Case Manager or a Supervisor who is able to coordinate, handle cases and provide care that is safe, timely, effective, efficient, equitable, and client/community-entered. This two-year program with 420 hours of extended work-based training will make you ready to start your career in the community services sector. Throughout the course, you will have specialised required skills to meet the needs of the community services sector through working closely with a range of industry organisations and health providers who provide access to the required level of support, facilities, and guidance that enhances your competency to be job ready.

Compulsory Work-Placement:Enrolling in this qualification enables you to work and gain industry experience within the community sector in Western Australia, while you study. According to the work-placement plan of this qualification, you will be provided with the opportunity to work in a registered community services organisation for a period of 420 hours under workplace supervision. It provides you with the opportunity to learn, develop and practice skills to meet industry needs and to be job ready.Units you will study:
HLTWHS003 Maintain work health and safety
CHCCOM003 Develop workplace communication strategies
CHCLEG003 Manage legal and ethical compliance
CHCDIV001 Work with diverse people
CHCDIV003 Manage and promote diversity
CHCPRP003 Reflect on and improve own professional practice
CHCMGT005 Facilitate workplace debriefing and support processes
CHCDEV004 Confirm client developmental status
CHCCSL001 Establish and confirm the counselling relationship
CHCCCS004 Assess co-existing needs
CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
CHCCCS007 Develop and implement service programs
CHCCDE027 Implement community development strategies
CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
CHCCSM013 Facilitate and review case management
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCCS019 Recognise and respond to crisis situations
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety